Please note Personalised gifts are not available for next day delivery and apply to the lead times below
Free returns within the UK. If for any reason you want to return an item, please get in touch so we can arrange this for you, Personalised gifts may not be refunded in full depending on reason for return
To bring you the best selection of gifts we used multiple UK Suppliers. Please note that when placing multiple orders you may receive your gifts at different delivery times
Postage is based on the price of the total order. The below charges are based on UK delivery.
|£6.99 and under||£7.00 – £14.99||£15 – £39.99||£40.00
|Royal Mail 48||£1.63||£2.66||£3.49||FREE|
|Royal Mail 24||£2.04||£3.07||£3.91||FREE|
|Royal Mail Tracked 24||£4.96||£4.96||£4.96||FREE|
|Royal Mail Tracked 24 (Next Day)||£6.62||£6.62||£6.62||FREE|
Lead Times UK
Despatched within 48 hours: Selected Mugs
Despatched within 1-3 days: Engraved, Printed Items and Candles
Despatched within 3-5 days: Ceramic and Printed Glass
Despatched Within 1-7 days: Starlight Bottles
Orders are delivered Monday to Saturday inclusive.
Standard Delivery Method – Royal Mail 48HR & 24HR
All orders placed via Standard Delivery are despatched as per the lead times above and then delivered via Royal Mail 48hr or Royal Mail 24hr depending on the service you have chosen.
Tracked Delivery Method – Royal Mail Tracked
All orders placed via Tracked Delivery are dispatched as per the lead times as stated above and then delivered via Royal Mail Tracked.
Next Day Delivery Method* – Royal Mail Tracked Next Day
Orders placed via Next Day Delivery are delivered the next working day via Royal Mail. Please note personalised products are not available for next day delivery. If you would like further details on this please contact our team where we will be happy to help > firstname.lastname@example.org
Delivery to Southern Ireland* – Courier
Orders of £30.00 and over will be sent to EIRE using the DPD courier service.
This is a tracked service at a cost of £11.00 plus VAT – (2 day service)
Orders of £29.99 and under can also be sent to EIRE on a Royal Mail standard service.
This service is a 3-5 working days delivery and is available at the cost of £4.16 plus VAT
(If you would prefer, the normal Interlink/DPD service is still available)
*Orders that contain more than 10 items cannot be guaranteed Next Day or Express Delivery
International Delivery – Royal Mail International Signed For
All orders placed to be delivered internationally are delivered via Royal Mail International Signed For. This service is £14 inc VAT for delivery to Europe or Worldwide.
*Please note, some multiple quantity International orders may be subject to an additional charge
Please allow up to 10 working days for International Deliveries via the Royal Mail International Signed For service.
If you are not 100% happy with your purchase, Please contact us via email email@example.com. Where we can assist you further. Please note that personalised product may not be eligible, again get in touch where we can assist further
*We offer free returns within the UK as all our suppliers are UK based. (please contact us for personalised item returns)
Refunds will be issued within 14 days of us receiving the item. You will be notified by email when the refund has been issued. Please allow 5 working days for this to appear in your account. If you have any queries regarding refunds please get in touch
You may cancel your order before it is dispatched for a full refund unless it is a personalised item and has already entered into production